Terms and Conditions
Welcome to the Terms and Conditions for KingSpin. This page describes the rules that govern use of our platform and the relationship between us and our users. We ask that you read these terms carefully before registering or placing any real-money wagers. By using the site you agree to comply with the rules below and any additional conditions posted in your account.
Account responsibilities
Each user is responsible for maintaining the confidentiality of their account credentials and for all activity that occurs under their account. You must provide accurate personal details and keep them up to date. Only one personal account is permitted per person. We may suspend, limit or close accounts where we suspect multiple accounts, fraud, collusion or other irregular play. You must use your own payment methods and not attempt to deposit or withdraw with third-party or corporate instruments.
Eligibility requirements
To register you must meet the minimum age requirement and any other legal criteria applicable to your jurisdiction. We require verification of identity, address and payment method before processing certain withdrawals. Documentation may include a passport, national ID or driver’s licence and a recent utility bill or bank statement. We reserve the right to refuse registration or restrict access where local law prohibits play.
Acceptable platform use
Users must not attempt to manipulate games, employ bots, use prohibited software or otherwise interfere with normal platform operations. Abusive behaviour toward staff, attempts to exploit bonuses, or actions intended to circumvent game rules will lead to account action and possible forfeiture of funds. Users agree to comply with technical limits and to follow instructions from our security and payments teams during investigations.
General bonus and promotion rules
Promotions, welcome bonuses and free spins are subject to specific terms that appear with each offer. Bonuses are not an entitlement and may be withdrawn or modified. Wagering requirements, maximum bet limits while a bonus is active and eligible games are set out in the individual promotion terms. If you withdraw funds before meeting bonus requirements, any active bonus and associated winnings may be cancelled. Abuse of promotions may result in withheld winnings.
Deposits and withdrawals
We accept a variety of payment methods. Minimum and maximum limits depend on the chosen method and may be shown in your cashier. Deposits are generally processed instantly, while withdrawals may be subject to verification checks. We may require that withdrawals be returned to the original funding method where practical. Withdrawal limits, processing times and any applicable fees are posted in the cashier and in your account.
Dispute resolution
If you have a dispute, contact support at [email protected] first so we can attempt an internal resolution. We will investigate claims, request supporting documents and respond within a reasonable timeframe. If we cannot agree, the available avenues for further review will be set out in your account documentation and final recourse may depend on the applicable law or licence under which the platform operates.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be posted on the site and, where appropriate, notified to account holders. Continued use of the platform after changes are posted constitutes acceptance. For questions or clarifications, contact [email protected]. Thanks for choosing King Spin and for taking the time to understand these rules.