Responsible Gambling

At KingSpin we are committed to safe, controlled play. Player safety is central to how we operate: we provide tools you can use to manage activity, and we train our team to respond quickly if someone shows signs of harm. Our goal is to keep play enjoyable and within personal limits.

Player protection principles

We believe gambling should be fun and never a source of harm. We focus on prevention, early detection and practical support. That means giving you clear options to limit activity, training our staff to spot risky behaviour and acting promptly when intervention is needed.

Activity-control tools

You can manage your account using built-in controls or by contacting our support team. Common controls include deposit limits, loss limits, time limits and temporary account locks. Availability of some tools may vary by account and jurisdiction, so check your account settings or contact support for current options.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can usually be changed from your account area, or you can ask support to apply or reduce limits on your behalf.

Loss limits

Loss limits let you cap how much you can lose over a set period. Use loss limits to prevent chasing losses and to keep your play within a preset budget.

Time limits and session controls

Use time limits to restrict session length or to receive session reminders where available. You can also take short account breaks if you need time away from play.

Self-exclusion and account closure

If you need a longer break you can request self-exclusion. Self-exclusion periods range from short-term breaks to permanent closure. To self-exclude, contact live chat or email [email protected] and our team will guide you through the process.

Recognising signs of problematic behaviour

Watch for changes in spending or behaviour such as increasing stakes, chasing losses, neglecting responsibilities, borrowing money to gamble or hiding gambling activity. If you notice these signs in yourself or someone you care about, act early.

Practical tips for staying in control

Set a budget before you play and stick to it; use deposit and loss limits; schedule regular breaks; never gamble with money you need for essentials; avoid chasing losses; and keep gambling as a form of entertainment, not income.

Professional help and support organisations

We signpost players to independent support where relevant. One organisation we reference is GambleAware. If you need further help, please contact our support team via live chat or [email protected] for guidance and referral to professional services.